People problems in a small media organization, Part 2

Versión en español aquí.

In People Problems Part 1, we talked about two common kinds of complaints that you as a manager might hear.

  • "I don't think Karl is showing enough commitment to his work"
  • "The technical staff is being rude to our salespeople"

Then we walked you through the basic steps you as a manager could use to help your colleague solve the problems. The goal in this process is to develop your colleague's problem-solving skills.

If you focus on developing your people, your organization will develop far more rapidly than if you focus on just the numbers.
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